I have had a rather long e-mail correspondance with a friend lately, that started from my initiatives on my "information diet". But, in one mail he wrote something that had me thinking for a couple of extra days, before I could answer. With permission, I hereby present you his observation:

An interesting observation with regards to IT is that I always think that IT-departments are very stressful. I work a lot with projects and it's always the IT projects that are the most stressed. And this in spite of the fact that IT projects are extremely structured through lots of models and methods. I've talked several times with my colleagues in the IT department and tried to understand why they're always running behind with their deliveries.  It seems that it is often the result of high pressure from the "customers" and then they give in and promise too much. Sometimes they don't even believe in the project plans right from the beginning. I think that's a very dangerous behaviour. I think that a lot of IT departments would be better off if they held back a little...

He really hit the spot, didn't he? Any comments?